BWG Foods has undertaken an evaluation to ensure accessibility of xlstores.ie. This accessibility statement from BWG Foods UC applies to www.xlstores.ie.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
www.xlstores.ie is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of xlstores.ie. Please let us know if you encounter accessibility barriers on xlstores.ie:
E-mail: accessibility@xlstores.ie
We will endeavour to respond to feedback within 2 Business Days.
Compatibility with browsers and assistive technology
The website has not been optimised for screen reader technology. We recommend using the following assistive technologies:
Chrome Web Browser with NVDA screen reader on windows
The latest version of Google Chrome, Microsoft Edge, and Apple Safari browsers; in combination with the latest versions of NVDA (audio) screen reader on Windows.
Technical specifications
Accessibility of BWG Foods UC relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
XL is dedicated to making its website accessible to the broadest possible audience, regardless of technology or ability. We are actively collaborating with our hosting provider to ensure compliance with recognised accessibility standards.
Our goal is to continuously enhance the user experience for everyone by implementing improvements that align with current accessibility guidelines. We are committed to conducting regular reviews to ensure ongoing progress in accessibility and usability.
Despite our best efforts to ensure accessibility of xlstores.ie, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for xlstores.ie:
- Homepage image carousel: Slides rely on text as image to display information please use image alt tags if required.
- Homepage Facebook Feed: The facebook feed does not conform to WCAG 2.1 AA standards.
- Order Online: This page uses a third party online ordering platform. Some limitations may exist, please contact us by emailing accessibility@xlstores.ie if you have any issues.
- Contrast errors: Some sections of the site do not have sufficient contrast levels.
- Cookie Policy PDF: Our cookie policy is provided on a pdf download. This is a basic pdf page but has not been optimised to meet WCAG 2.1 AA standards.
We are working on updating many of these limitations.
Assessment approach
BWG Foods UC assessed the accessibility of xlstores.ie by the following approach:
Third-party evaluation by Dmac Media Ltd.
Formal complaints
Feedback and contact information: You can contact us to request information or for assistance in accessing any content or functionality that is inaccessible.
For information and general enquiries, please contact accessibility@xlstores.ie
If you are not satisfied with BWG Foods UC’s response, you can make a complaint under either the Equal Status Act 2000 (No. 8 of 2000) or the Disability Act 2005 (No. 14 of 2005) or both.
Advice on making a complaint under the Disability Act is available on the website of the Office of the Ombudsman.
Advice on making a complaint under the Equal Status Act is available on the website of the Workplace Relations Commission.
Date: This statement was created on 24/06/2025 and will be reviewed every three months to ensure compliance.