BWG Foods is committed to ensuring that its websites are accessible to all users, in accordance with the European Union (Accessibility Requirements of Products and Services) Regulations 2023.

BWG Foods has undertaken an evaluation to ensure accessibility of xlstores.ie. This accessibility statement from BWG Foods UC applies to www.xlstores.ie.

 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

 

www.xlstores.ie is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

Feedback

We welcome your feedback on the accessibility of xlstores.ie. Please let us know if you encounter accessibility barriers on xlstores.ie:

 

 

We will endeavour to respond to feedback within 2 Business Days.

 

Compatibility with browsers and assistive technology

The website has not been optimised for screen reader technology. We recommend using the following assistive technologies:

  • Chrome Web Browser with NVDA screen reader on windows

 

The latest version of Google Chrome, Microsoft Edge, and Apple Safari browsers; in combination with the latest versions of NVDA (audio) screen reader on Windows.

 

Technical specifications

Accessibility of BWG Foods UC relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

 

Limitations and alternatives

XL is dedicated to making its website accessible to the broadest possible audience, regardless of technology or ability. We are actively collaborating with our hosting provider to ensure compliance with recognised accessibility standards.

 

Our goal is to continuously enhance the user experience for everyone by implementing improvements that align with current accessibility guidelines. We are committed to conducting regular reviews to ensure ongoing progress in accessibility and usability.

Despite our best efforts to ensure accessibility of xlstores.ie, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

 

Known limitations for xlstores.ie:

 

  1. Skip to main content: A skip to main content link is currently not present.
  2. Focus State: All linked areas are missing a focus state
  3. Homepage image carousel: Relies on image based text at present. Until this is resolved please contact us.
  4. Homepage Facebook Feed: The facebook feed does not follow best practice in regards to accessibility.
  5. Order Online: This page uses a third party facility which is embedded onto the page. We are aware that this does not meet accessibility standards and will look at alternatives if this isn’t updated by provider in the near future.
  6. Descriptive links: Some text links are ambiguous.
  7. Form Label: The Search form in the mobile menu is missing a form heading.
  8. Links: Some adjacent links go to the same URL. Some links contain no text
  9. Alt Tags: Multiple images do not have any and/or suitable alternative text.
  10. Contrast errors: Many sections of the site do not have sufficient contrast levels.
  11. Headings: Some pages are missing a Heading 1 and/or have skipped heading levels.
  12. Screen Reader: The site has not been optimised for screen reader technology.

We are working on updating many of these limitations and will have addressed many of these issues by 10th July 2025.

Assessment approach

BWG Foods UC assessed the accessibility of xlstores.ie by the following approaches:

  • Third-party evaluation by Dmac Media Ltd.

 

Formal complaints

Feedback and contact information: You can contact us to request information or for assistance in accessing any content or functionality that is inaccessible.

 

For information and general enquiries, please contact accessibility@xlstores.ie

 

If you are not satisfied with BWG Foods UC’s response, you can make a complaint under either the Equal Status Act 2000 (No. 8 of 2000) or the Disability Act 2005 (No. 14 of 2005) or both.

 

Advice on making a complaint under the Disability Act is available on the website of the Office of the Ombudsman.

 

Advice on making a complaint under the Equal Status Act is available on the website of the Workplace Relations Commission.

 

Date: This statement was created on 24/06/2025 and will be reviewed every three months to ensure compliance.